Account Support Executive (1 Year Contract)

Singajobs

Not specified
1 to 2 years relevant experience
High-volume data flow management
Multi-channel customer communication
Singajobs is seeking an Account Support Executive for a one-year contract to provide operational and account management support, including onboarding and maintaining customer accounts. The role requires effective communication across multiple channels and collaboration with various teams to ensure seamless customer experiences

Job Summary

  • This role serves as the primary operational point of contact for assigned accounts, ensuring swift responses across email, phone, and face-to-face channels.
  • The incumbent manages high-volume data flows ranging from 20,000 to 100,000 daily transactions while maintaining strict data integrity and synchronization.
  • Candidates will support end-to-end account onboarding, facilitate seamless go-lives, and guide clients through standard operating procedures and portal usage.

Matching Summary

Match Score: 75

Singajobs is seeking an Account Support Executive for a one-year contract to provide operational and account management support, including onboarding and maintaining customer accounts. The role requires effective communication across multiple channels and collaboration with various teams to ensure seamless customer experiences.

Skills & Requirements

Must-have

  • 1 to 2 years relevant experience
  • High-volume data flow management
  • Multi-channel customer communication
  • Portal navigation and troubleshooting
  • Cross-functional stakeholder coordination

Nice-to-have

  • Client-facing experience preferred
  • Adaptability to dynamic environment
  • Experience with hypercare periods
  • Strong time-sensitive action capabilities

Key Requirements

  • Nitec or Diploma in any discipline
  • Fresh graduates welcome to apply
  • 1 to 2 years of relevant experience

Work Rights

Not specified

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