Pro Experience Manager

Home Depot

Anchorage, Alaska, US
Customer service leadership
Pro customer flow
Store opening and closing
Pro Experience Managers are responsible for overseeing store standards, customer service, department readiness, and operational processes to increase sales and loyalty

Job Summary

  • Pro Experience Managers are responsible for overseeing store standards, customer service, department readiness, and operational processes to increase sales and loyalty.
  • This role drives efficient Pro customer flow, enforces Pro standards, and ensures deliveries are on-time and complete while also performing Manager on Duty responsibilities.
  • The Pro XM coaches and trains associates on company policies, safety procedures, and customer service, while also upholding all company policies and championing a safe working environment.

Matching Summary

Pro Experience Managers are responsible for overseeing store standards, customer service, department readiness, and operational processes to increase sales and loyalty.

Skills & Requirements

Must-have

  • Customer service leadership
  • Pro customer flow
  • Store opening and closing
  • Safety procedures enforcement
  • Inventory on-shelf availability

Nice-to-have

  • Champion GET culture
  • Drive associate morale
  • Voice of the Associate initiatives
  • Talent acquisition input

Key Requirements

  • 1 year relevant work experience
  • Management of people experience
  • Retail operations experience
  • Must be 18 years of age or older
  • Legally permitted to work in the United States
  • Flexible schedule availability

Work Rights

Legally permitted to work in the United States

Tailored Resume

Cover Letter