Officer - Service Support (Caregiver Support) - 6months + 6months
TOUCH COMMUNITY SERVICES LIMITED
Singapore
Programme coordination and logistics
Intake and onboarding conversations
Centre operations management
The role supports the delivery of caregiver programmes by ensuring smooth centre operations and engaging caregivers across their service journey
Job Summary
The role supports the delivery of caregiver programmes by ensuring smooth centre operations and engaging caregivers across their service journey.
The Associate conducts intake conversations to understand needs, performs follow-ups, and connects caregivers to appropriate higher-intensity offerings.
This position serves as a first point of contact for caregivers, providing information, referrals, and empathetic listening via the Care Line.
Matching Summary
Match Score: 75
The role supports the delivery of caregiver programmes by ensuring smooth centre operations and engaging caregivers across their service journey.
Skills & Requirements
Must-have
programme coordination and logistics
intake and onboarding conversations
centre operations management
caregiver journey engagement
data entry and documentation
Nice-to-have
empathetic listening skills
team bonding event organization
process improvement contribution
vendor coordination experience
light-touch check-in assessments
Key Requirements
Diploma in Business Administration, Community Care, Health Services, or Social Sciences