Customer Services Representative With English And German

Aliaxis

Wroclaw, Poland
Base: attractive salary pyckage; bonus/equity: not...
Hybrid
Customer service experience
Proficient english language skills
Communicative german and polish
The Customer Services Representative serves as the main point of contact for customers, handling inquiries, orders, transportation booking, and invoicing while collaborating with stakeholders to resolve issues

Job Summary

  • The Customer Services Representative serves as the main point of contact for customers, handling inquiries, orders, transportation booking, and invoicing while collaborating with stakeholders to resolve issues.
  • Aliaxis offers a full-time permanent contract with a Monday to Friday schedule, continuous learning opportunities, career advancement paths, and a competitive salary package with benefits.
  • The role is hybrid, requiring 1-2 days per week in the office located in Wroclaw, Poland, within a global company committed to growth, service excellence, and employee engagement.

Matching Summary

The Customer Services Representative serves as the main point of contact for customers, handling inquiries, orders, transportation booking, and invoicing while collaborating with stakeholders to resolve issues.

Salary

Base: Attractive salary package; Bonus/Equity: Not specified; Benefits: Cafeteria system including Multisport card and Social Fund

Skills & Requirements

Must-have

  • Customer service experience
  • Proficient English language skills
  • Communicative German and Polish
  • Order management and coordination
  • Experience with ERP systems
  • Microsoft Office proficiency
  • Hybrid work arrangement

Nice-to-have

  • Knowledge of French, Spanish, Italian
  • Strong problem-solving skills
  • Self-driven and proactive personality
  • Customer-centric mindset
  • Excellent organizational skills
  • Ability to collaborate across departments

Key Requirements

  • 2–3 years customer service experience
  • Proficient English and German and Polish
  • Experience in purchasing or logistics (plus)
  • ERP system experience (Microsoft AX or SAP)
  • Compliance with company and legal regulations

Work Rights

Not specified

Tailored Resume

Cover Letter