Order Entry Service Representative

FLIR

Chestnut Ridge, NY, US
Base: $50,600.00-$67,500.00; bonus/equity: not spe...
2-5 years customer service experience
Erp booking system proficiency
International shipping knowledge
This role serves as a key point of contact for customers managing order entry, quotations, and service requests with high responsiveness

Job Summary

  • This role serves as a key point of contact for customers managing order entry, quotations, and service requests with high responsiveness.
  • The successful candidate will interact directly with customers to initiate and process RMAs for repairs, calibrations, and upgrades.
  • Teledyne LeCroy is a world-leading designer and manufacturer of high-speed electronic equipment seeking individuals who thrive on making an impact.

Matching Summary

This role serves as a key point of contact for customers managing order entry, quotations, and service requests with high responsiveness.

Salary

Base: $50,600.00-$67,500.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2-5 years customer service experience
  • ERP booking system proficiency
  • International shipping knowledge
  • Salesforce database usage
  • Microsoft Excel and Word skills

Nice-to-have

  • Strong attention to detail
  • Ability to multitask effectively
  • Proactive problem-solving attitude
  • Independent work capability
  • Understanding of payment terms

Key Requirements

  • 2-5 years previous related customer service experience
  • Experience in manufacturing or operational environment
  • Strong proficiency with email communication

Work Rights

Not specified

Tailored Resume

Cover Letter