Application Development Advisor - Hih - Evernorthh

TheCignaGroup LLC

Production support engineering team management
Modern application development
Continuous deployment/continuous integration
Manage a production support engineering team while enriching an embedded solution Practice to accelerate the claim platforms journey

Job Summary

  • Manage a production support engineering team while enriching an embedded solution Practice to accelerate the claim platforms journey.
  • Owns technical health, stability, and performance of production systems, leading technical triage and resolution of complex production issues.
  • Manages performance, growth, and career development of engineers in production support, building a strong on-call and support engineering culture.

Matching Summary

Manage a production support engineering team while enriching an embedded solution Practice to accelerate the claim platforms journey.

Skills & Requirements

Must-have

  • Production support engineering team management
  • Modern application development
  • Continuous Deployment/Continuous Integration
  • Embedded solutions (UI, Claim Engine, Backend, AI)
  • US Healthcare domain expertise
  • Facets claim engine expertise
  • .NET full stack programming
  • API and UI development
  • Oracle/SQL Server/Sybase SQL & PLSQL
  • Performance optimization strategies
  • Angular & Node.Js UI development
  • Python & PERL automation development
  • Cloud platforms (AWS/Azure/Google)
  • API tools (Postman, SoapUI)
  • Git based source control
  • Agile/Scrum environment
  • Monitoring tools (Splunk, Dynatrace)
  • Incident management (ServiceNow)
  • Incident handling (M1/M2/M3/P1/P2/P3)
  • Root Cause Analysis (RCA)
  • Production readiness assessment
  • Engineering improvements
  • On-call and support engineering culture
  • Operational KPIs tracking

Nice-to-have

  • AI infused solutions
  • Modern and legacy development languages
  • Cloud technology exposure (AWS/Azure)
  • AI/ML technologies learning
  • Mainframe applications exposure (COBOL, IMS, DB2)

Key Requirements

  • Bachelor’s Degree in IT, Computer Science, Engineering or related
  • 14+ years of experience in production support project management (Strictly Handson)
  • 14+ years of experience in "facets" claim engine & related applications
  • 14+ years of experience in .NET full stack programming, API and UI development
  • Expert level experience managing production support team of size > 10
  • More than 14 years of experience in Software engineering

Work Rights

Not specified

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