Front Office Shift Leader

IBIS London City Shoreditch

Shoreditch, London, United Kingdom
£14.63ph; not specified; free night stays, 30% dis...
On-site
Guest satisfaction
High quality services
Department policies and procedures
IBIS London City Shoreditch is seeking a Front Office Shift Leader to provide high-quality guest services and lead the reception team. The role offers a competitive salary, various employee benefits, and opportunities for career growth within the Accor network

Job Summary

  • Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
  • As our next Reception Shift Leader, you will welcome the guests and provides support and leadership to all Reception Team Members.
  • You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.

Matching Summary

Match Score: 85

IBIS London City Shoreditch is seeking a Front Office Shift Leader to provide high-quality guest services and lead the reception team. The role offers a competitive salary, various employee benefits, and opportunities for career growth within the Accor network.

Salary

£14.63/hour; Not specified; Free night stays, 30% discount in Accor Restaurant, Bonus Breaks Vouchers, Pension Scheme, Talent gym access, Additional holidays

Skills & Requirements

Must-have

  • Guest satisfaction
  • High quality services
  • Department policies and procedures
  • Lead and supervise operations
  • Handle guest concerns
  • Fluent in English

Nice-to-have

  • Service focused personality
  • Warm and friendly approach
  • Inclusive and sustainable world initiatives
  • High energy, fun team

Key Requirements

  • Previous leadership role experience
  • Experience with FOLS/ OPERA
  • Eligible to live and work in the UK

Work Rights

Must be eligible to live and work in the UK

Tailored Resume

Cover Letter