Central Market Float Pool Patient Service Representative

Intermountain Health

Salt Lake City, Utah, US
Base: $17.86 - $23.22 ph; bonus/equity: not specif...
Hybrid (float pool providing coverage at various clinic locations)
Six months of customer service experience
Basic computer skills for data entry
Professional communication with patients
Intermountain Health is seeking a Central Market Float Pool Patient Service Representative in Salt Lake City, Utah, who will serve as the initial connection between the organization and its patients. The role focuses on providing exceptional customer service through patient intake processes, appointment scheduling, and ensuring confidentiality and satisfaction

Job Summary

  • The Patient Service Representative serves as the first connection between Intermountain and patients, ensuring a superior customer experience.
  • This role involves scheduling appointments, registering patients, verifying insurance information, and processing payments in a float pool setting.
  • Employees receive a generous benefits package covering wellness programs and are expected to protect patient privacy and confidentiality.

Matching Summary

Match Score: 85

Intermountain Health is seeking a Central Market Float Pool Patient Service Representative in Salt Lake City, Utah, who will serve as the initial connection between the organization and its patients. The role focuses on providing exceptional customer service through patient intake processes, appointment scheduling, and ensuring confidentiality and satisfaction.

Salary

Base: $17.86 - $23.22 per hour; Bonus/Equity: Not specified; Benefits: Generous wellness and security packages included

Skills & Requirements

Must-have

  • Six months of customer service experience
  • Basic computer skills for data entry
  • Professional communication with patients

Nice-to-have

  • Billing and collections experience preferred
  • Experience with electronic medical records
  • Multilingual capabilities valued

Key Requirements

  • Six months of customer service experience
  • High school diploma or GED preferred
  • Ability to work collaboratively with caregivers

Work Rights

Not specified

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