The Sales & Service Lead is integral to elevating the guest experience at ALO by ensuring targets for engagement and guest education are met
Job Summary
The Sales & Service Lead is integral to elevating the guest experience at ALO by ensuring targets for engagement and guest education are met.
This role requires analyzing reports to strategize, delivering results, and supporting action plans that focus on deficient areas while highlighting growth opportunities.
As a People Leader, the incumbent will lead by example, inspiring staff in daily operations and fostering an exceptional guest experience.
Matching Summary
The Sales & Service Lead is integral to elevating the guest experience at ALO by ensuring targets for engagement and guest education are met.
Skills & Requirements
Must-have
Lead exceptional guest experience on the floor
Analyze reports to strategize and deliver results
Ensure effective sales floor coverage
Partner with Operations and Visual Manager
Demonstrate strong business acumen leveraging metrics
Nice-to-have
Inspire staff in daily operations
Build client relationships daily
Move dynamically on the retail floor
Support team members through feedback and coaching
Key Requirements
Experience in retail leadership or management
Strong analytical skills for reporting and strategy