Customer Service Representative Bilingual Preferred

PLS

Evergreen Park, IL, United States
Base: $16.60 - $18.60 usd; bonus/equity: not speci...
On-site
Superior customer service
Educate customers on products
Maintain company quality standards
PLS is seeking a Bilingual Customer Service Representative to join their team in Evergreen Park, IL. The ideal candidate should have prior customer service experience, strong communication skills, and the ability to engage with customers effectively

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating them on company products and services.
  • Job responsibilities include ensuring compliance with regulations, maintaining a balanced cash drawer, completing transactions accurately, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Bilingual Customer Service Representative to join their team in Evergreen Park, IL. The ideal candidate should have prior customer service experience, strong communication skills, and the ability to engage with customers effectively.

Salary

Base: $16.60 - $18.60 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service
  • educate customers on products
  • maintain company quality standards
  • cash handling accuracy
  • point-of-sale system usage
  • resolve customer complaints

Nice-to-have

  • professional appearance and demeanor
  • honest and have integrity
  • teamwork
  • customer focus

Key Requirements

  • previous customer service experience preferred
  • English fluency required
  • English/Spanish bilingual is a plus
  • able to work flexible hours
  • stand for extended periods
  • lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

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