Customer Service Associate Iii (hybrid- In Uniondale, Ny)
National General (an Allstate company)
Uniondale, NY, US
Not specified; not specified; benefits include hyb...
Hybrid (on-site 2-3 days per week; work from home the remaining days)
Strong verbal and written communication skills
Ability to work independently managing multiple priorities
Highly organized and detail-oriented approach
National General, a part of The Allstate Corporation, is seeking a Customer Service Associate III for a hybrid role in Uniondale, NY. The position focuses on delivering exceptional customer service by addressing inquiries related to insurance policies, while fostering a collaborative team environment
Job Summary
This role involves handling moderate to complex customer inquiries related to policies, billing, and account updates with professionalism and empathy.
The position offers a hybrid schedule allowing employees to work on-site 2-3 days per week in Uniondale, NY while working from home the remaining days.
Candidates will collaborate with internal teams to ensure a seamless customer experience while identifying potential cross-sell opportunities.
Matching Summary
Match Score: 85
National General, a part of The Allstate Corporation, is seeking a Customer Service Associate III for a hybrid role in Uniondale, NY. The position focuses on delivering exceptional customer service by addressing inquiries related to insurance policies, while fostering a collaborative team environment.
Salary
Not specified; Not specified; Benefits include hybrid flexibility, snacks, and refreshments
Skills & Requirements
Must-have
Strong verbal and written communication skills
Ability to work independently managing multiple priorities
Highly organized and detail-oriented approach
Nice-to-have
Experience with Microsoft Office Suite especially Excel
Prior exposure to insurance concepts or policies
Patience empathy and professionalism in difficult situations
Key Requirements
0–2 years of experience preferred
Authorization to work in the United States required
Work Rights
Must have authorization to work in the United States