Customer Service Representative

EML

Parramatta, Australia
Fully remote
Inbound and outbound calls
Claim administration duties
Microsoft office suite proficiency
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life

Job Summary

  • As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
  • Your role will consist of; inbound and outbound calls with external stakeholder and claim administration duties.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other and Flexibility to work from home to support work/life balance.

Matching Summary

As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.

Skills & Requirements

Must-have

  • inbound and outbound calls
  • claim administration duties
  • Microsoft Office Suite proficiency
  • solution focused mindset
  • empathy and great customer service

Nice-to-have

  • embraces change with confidence
  • comfortable in multi-system environment
  • passion for helping others
  • learning and growing within business

Key Requirements

  • work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter