Rr-0203395 - Associate Manager Software Engineering

DXC Technology Australia & New Zealand

Riyadh, Saudi Arabia
Associate manager software engineering
Web application support
.net, angular and vb experience
Handle escalated tickets from Level 1 support involving functional or technical issues in web applications, reproducing issues and conducting detailed log analysis

Job Summary

  • Handle escalated tickets from Level 1 support involving functional or technical issues in web applications, reproducing issues and conducting detailed log analysis.
  • Classify and prioritize incidents, escalate unresolved issues to the development team with proper documentation, and collaborate during major incidents and post-incident reviews.
  • DXC Technology prioritizes in-person collaboration while offering flexibility, fostering an inclusive environment where everyone can thrive.

Matching Summary

Handle escalated tickets from Level 1 support involving functional or technical issues in web applications, reproducing issues and conducting detailed log analysis.

Skills & Requirements

Must-have

  • Associate Manager Software Engineering
  • web application support
  • .net, angular and VB experience
  • log analysis and API validation
  • incident management and escalation
  • user support and communication

Nice-to-have

  • version control and CI/CD
  • cloud platforms exposure
  • analytical and problem-solving skills
  • independent work under pressure
  • fostering an inclusive environment

Key Requirements

  • Strong .net, angular and VB experience
  • Strong understanding of web technologies
  • Familiarity with databases and SQL queries
  • Experience with web application architectures

Work Rights

Not specified

Tailored Resume

Cover Letter