Customer Experience Associate - Cantonese, Mandarin, Or Punjabi Language Skills An Asset

TD

Vancouver, British Columbia, Canada
$22.50 - $28.33 cad ph
Customer service transactions
Financial transaction processing
Customer needs assessment
TD Canada Trust is the frontline of TD Bank, building deep customer relationships through service transactions and product advice

Job Summary

  • TD Canada Trust is the frontline of TD Bank, building deep customer relationships through service transactions and product advice.
  • This role involves processing financial transactions, understanding customer needs to recommend solutions, and achieving business objectives.
  • TD offers a Total Rewards package including base salary, variable compensation, health and well-being benefits, and career development opportunities.

Matching Summary

TD Canada Trust is the frontline of TD Bank, building deep customer relationships through service transactions and product advice.

Salary

$22.50 - $28.33 CAD

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transaction processing
  • Customer needs assessment
  • Promoting banking solutions
  • MS Office proficiency

Nice-to-have

  • Charming customer interactions
  • Positive work environment
  • Team effectiveness
  • Operational improvements
  • Cantonese, Mandarin, or Punjabi language skills

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, and time management skills
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter