Specialist, People Services

ZENDESK PTY

Not specified; not specified; not specified
Hybrid
2+ years hr shared services experience
Apac payroll and benefits expertise
Workday proficiency required
Zendesk is seeking an HR Operations expert for their APAC People Services team, emphasizing consultative support for employees and operational excellence in handling payroll and benefits. The ideal candidate should have experience in APAC regional HR practices and a strong proficiency in tools like Workday and Zendesk

Job Summary

  • This role serves as the first point of contact for APAC workforce inquiries regarding payroll, benefits, and compensation.
  • The ideal candidate will administer diverse benefit programs like CPF and Superannuation while ensuring compliance with regional tax laws.
  • Zendesk offers a hybrid work model that balances onsite collaboration with flexible remote work options.

Matching Summary

Match Score: 85

Zendesk is seeking an HR Operations expert for their APAC People Services team, emphasizing consultative support for employees and operational excellence in handling payroll and benefits. The ideal candidate should have experience in APAC regional HR practices and a strong proficiency in tools like Workday and Zendesk.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • 2+ years HR Shared Services experience
  • APAC payroll and benefits expertise
  • Workday proficiency required
  • Statutory compliance knowledge APAC
  • High volume ticket queue management

Nice-to-have

  • Zendesk platform experience preferred
  • AI and automation tool adoption
  • Policy localization for regional jurisdictions
  • Consultative partner mindset
  • Systemic problem solving skills

Key Requirements

  • 2+ years in HR Shared Services
  • Experience supporting 2-3 APAC markets
  • Management of statutory requirements
  • High proficiency in English

Work Rights

Not specified

Tailored Resume

Cover Letter