J-051168 Customer Support Consultant - Bilingual (french & English)

IDEXX Laboratories Inc

Base: $20ph; bonus/equity: not specified; benefits...
Fully remote
Fluent in french and english
Strong computer and technical skills
Ability to multitask in a fast-paced environment
IDEXX Laboratories Inc is seeking a bilingual Customer Support Consultant fluent in both French and English to provide exceptional customer service to veterinarians and animal healthcare professionals. The role requires strong communication skills, multitasking abilities, and a technical background, with a focus on resolving customer inquiries efficiently in a fully remote setting

Job Summary

  • Our Customer Support Consultants are crucial to achieving our Purpose.
  • You will answer customer questions and quickly resolve issues.
  • IDEXX values a diverse workforce and encourages all qualified individuals to apply.

Matching Summary

Match Score: 85

IDEXX Laboratories Inc is seeking a bilingual Customer Support Consultant fluent in both French and English to provide exceptional customer service to veterinarians and animal healthcare professionals. The role requires strong communication skills, multitasking abilities, and a technical background, with a focus on resolving customer inquiries efficiently in a fully remote setting.

Salary

Base: $20/hr; Bonus/Equity: Not specified; Benefits: Health / Dental / Vision Benefits

Skills & Requirements

Must-have

  • Fluent in French and English
  • Strong computer and technical skills
  • Ability to multitask in a fast-paced environment

Nice-to-have

  • Experience in veterinary practice
  • Strong problem-solving skills
  • Excellent interpersonal skills

Key Requirements

  • Experience in a contact center environment
  • Associate's or bachelor's degree preferred
  • Ability to work 8 hours on the phone

Work Rights

Not specified

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