Base: $23.50 - $25.50; bonus/equity: not specified...
On-site
Guest experience commitments
Team member accountability
Guest service fundamentals
Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
Job Summary
Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day.
Matching Summary
Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
Salary
Base: $23.50 - $25.50; Bonus/Equity: Not specified; Benefits: Comprehensive health benefits, 401(k), employee discount, paid sick leave, paid national holidays, paid vacation
Skills & Requirements
Must-have
guest experience commitments
team member accountability
guest service fundamentals
retail business fundamentals
leading a team
problem solving and resolution
sales goals and business reporting
Nice-to-have
valuing diverse voices
positive team culture
ethical conduct and compliance
safety culture modeling
Key Requirements
High school diploma or equivalent
Must be at least 18 years of age or older
Lead and hold others accountable
Ability to communicate on multiple frequency devices
Work independently and as part of a team
Manage workload and prioritize tasks independently