You will be responsible for the strategic roadmap of our Contact Center Platform—supporting both Service and Commercial applications—while simultaneously leading product management and software delivery for critical Business Operations including Textile Services, Animal Services, Events Planning, and the Disney College Program
Job Summary
You will be responsible for the strategic roadmap of our Contact Center Platform—supporting both Service and Commercial applications—while simultaneously leading product management and software delivery for critical Business Operations including Textile Services, Animal Services, Events Planning, and the Disney College Program.
You will oversee a team of managers who lead product and delivery squads, ensuring that technology initiatives for both Guest-facing platforms and behind-the-scenes operations drive measurable business value and efficiency.
You are a "people-first" leader with a relentless bias for action.
Matching Summary
You will be responsible for the strategic roadmap of our Contact Center Platform—supporting both Service and Commercial applications—while simultaneously leading product management and software delivery for critical Business Operations including Textile Services, Animal Services, Events Planning, and the Disney College Program.