The Financial Crime Operations Strategy and Performance team is seeking a Senior Manager to lead strategic initiatives and governance across a team of over 2000 professionals
Job Summary
The Financial Crime Operations Strategy and Performance team is seeking a Senior Manager to lead strategic initiatives and governance across a team of over 2000 professionals.
As Senior Product Manager, you will translate customer needs and business requirements into actionable, user-friendly assets and act as content owner for customer-facing collateral.
You will leverage your understanding of knowledge management, user-centred design, and enabling technologies like AI to transform knowledge creation, management, and delivery at scale.
Matching Summary
The Financial Crime Operations Strategy and Performance team is seeking a Senior Manager to lead strategic initiatives and governance across a team of over 2000 professionals.
Skills & Requirements
Must-have
Financial Crime Operations expertise
Sanctions and Screening knowledge
Product requirements translation
Customer-facing collateral ownership
AI-generated output validation
User-centred design principles
Nice-to-have
Strategic thinking and hands-on execution
Collaborative problem-solving
Passion for knowledge experiences
Continuous improvement mindset
Key Requirements
Proven experience in knowledge management
Experience in product delivery or content management
Strong background in content strategy
Experience leading technology and AI-enabled change
Skilled in applying UX principles
Strong leadership and stakeholder engagement skills