Electronic Services Specialist I Category Location Napa, California

JBA International LLC

Napa, California, US
On-site
Check and ach processing
Fraud prevention
Account and loan adjustments
JBA International LLC is seeking an Electronic Services Specialist I to provide exceptional member service and support for electronic financial transactions at Redwood Credit Union in Napa, California. The role includes processing checks and ACH transactions, monitoring for fraud, and resolving member issues, all while adhering to company service standards

Job Summary

  • Provide superior service that meets RCU Service Standards and Values to Members and team members of Redwood Credit Union.
  • Monitor and analyze high risk transactions and alerts to prevent fraud in MDC and ATM deposit channels.
  • Train branches and staff as needed in Electronic Services processes and procedures.

Matching Summary

Match Score: 85

JBA International LLC is seeking an Electronic Services Specialist I to provide exceptional member service and support for electronic financial transactions at Redwood Credit Union in Napa, California. The role includes processing checks and ACH transactions, monitoring for fraud, and resolving member issues, all while adhering to company service standards.

Skills & Requirements

Must-have

  • Check and ACH processing
  • Fraud prevention
  • Account and loan adjustments
  • Payroll processing
  • Member problem resolution
  • Electronic Services mail processing

Nice-to-have

  • Superior service delivery
  • Cross-training willingness
  • Procedure creation

Key Requirements

  • Experience with check and ACH processing
  • Experience with fraud detection
  • Experience processing financial transactions
  • Experience with member service

Work Rights

Not specified

Tailored Resume

Cover Letter