The Spa Manager is responsible for all spa, movement, and retail operations, front and back of house, with a holistic approach to maximizing guest engagement and sales
Job Summary
The Spa Manager is responsible for all spa, movement, and retail operations, front and back of house, with a holistic approach to maximizing guest engagement and sales.
Key responsibilities include financial management, team recruitment and development, and upholding Aman's commitment to luxury service standards.
The role requires a minimum of 3 years of luxury spa management experience and 5 years of operational and treatment knowledge, with strong financial planning and communication skills.
Matching Summary
The Spa Manager is responsible for all spa, movement, and retail operations, front and back of house, with a holistic approach to maximizing guest engagement and sales.
Skills & Requirements
Must-have
Spa operations management
Guest engagement
Team performance and training
Financial management
Luxury service standards
Health and hygiene protocols
Nice-to-have
Holistic approach
Calm, private, and inclusive atmosphere
Culturally aware
Positive, energetic, and inclusive demeanor
Key Requirements
Minimum 3 years luxury spa management experience
Minimum 5 years spa operations and treatments experience
Relevant certification in Massage Modalities, Skin Care, and Aesthetic Services
Experienced in financial planning and budget management
Excellent verbal and written English and Italian communication skills