Customer Success Management Team Senior Associate, Lch Ltd

LSEG (London Stock Exchange Group)

London, United Kingdom
Dedicated account management
Experience with salesforce
Proven account management experience
The CSM team ensures a smooth experience for LCH customers from onboarding to go-live

Job Summary

  • The CSM team ensures a smooth experience for LCH customers from onboarding to go-live.
  • You will advocate for customer feedback to drive service improvements.
  • Join a dynamic organization that values innovation and continuous improvement.

Matching Summary

The CSM team ensures a smooth experience for LCH customers from onboarding to go-live.

Skills & Requirements

Must-have

  • dedicated account management
  • experience with Salesforce
  • proven account management experience

Nice-to-have

  • passion for customer service
  • strong partnership skills
  • problem-solving attitude

Key Requirements

  • focus on investment banking clients
  • excellent interpersonal skills
  • proactive approach to account management

Work Rights

Not specified

Tailored Resume

Cover Letter