Advice Rn - Nurse Advice Call Center

Providence

Brea, CA, United States
Minimum salary: 48.03; maximum salary: 74.56; + co...
Triage incoming calls
Assess patient needs
Provide healthcare options
Under the direction of the Supervisor/Manager, this position is responsible for triaging incoming calls, assessing needs and providing appropriate healthcare options including facilitating referral to primary providers, health care facilities and community resources

Job Summary

  • Under the direction of the Supervisor/Manager, this position is responsible for triaging incoming calls, assessing needs and providing appropriate healthcare options including facilitating referral to primary providers, health care facilities and community resources.
  • Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.
  • Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

Matching Summary

Under the direction of the Supervisor/Manager, this position is responsible for triaging incoming calls, assessing needs and providing appropriate healthcare options including facilitating referral to primary providers, health care facilities and community resources.

Salary

Minimum Salary: 48.03; Maximum Salary: 74.56; Additional compensation may be available

Skills & Requirements

Must-have

  • Triage incoming calls
  • Assess patient needs
  • Provide healthcare options
  • Educate callers on health advice

Nice-to-have

  • Patient-focused care
  • Whole-person care culture
  • Inclusive workplace

Key Requirements

  • Graduate of an accredited school of nursing
  • California Registered Nurse License
  • 2 years acute or ambulatory nursing experience
  • Case management or acute care experience

Work Rights

Not specified

Tailored Resume

Cover Letter