Cuffe & Taylor is seeking a Director of Operations to lead their ticketing service team in Tokyo, Japan. This role focuses on client satisfaction, team management, and operational efficiency within the live entertainment sector
Job Summary
The Director of Operations is responsible for providing leadership for employees and delivering outstanding support, vision and guidance for their region.
You will be the first point of contact for the local ticketing team in Japan in the office and all operational support.
The Director is a key member of the leadership team within the APAC region and is responsible for strengthening client relations and increasing client satisfaction.
Matching Summary
Match Score: 85
Cuffe & Taylor is seeking a Director of Operations to lead their ticketing service team in Tokyo, Japan. This role focuses on client satisfaction, team management, and operational efficiency within the live entertainment sector.
Skills & Requirements
Must-have
leadership for employees
client and fan satisfaction
driving efficiency
strengthening client relations
innovate with new approaches
Nice-to-have
positive client experience
positive customer experience
atmosphere in which people work together
talented people you will be working with
Key Requirements
Experience in ticketing, live events, promoting, e-business, media or entertainment industries
Extensive account management experience
Direct experience managing a team of over client support staff