It Lead, Product Analyst, Patient Experience

Johnson & Johnson

Titusville, New Jersey, United States of America
Base: $94,000.00 - $151,800.00; bonus/equity: not ...
Hybrid
Agile frameworks and hpt ways of working
Product backlog grooming and management
Patient-centered design and accessibility
The IT Lead is a key member of a patient experience team responsible for driving product insights and enabling successful delivery of digital products that improve patient and provider interactions

Job Summary

  • The IT Lead is a key member of a patient experience team responsible for driving product insights and enabling successful delivery of digital products that improve patient and provider interactions.
  • Johnson & Johnson provides an inclusive work environment respecting diversity and dignity while offering comprehensive benefits including vacation, sick time, parental leave, and retirement plans.
  • This role collaborates closely with business stakeholders, technology teams, and patient-facing operations to ensure products deliver measurable value and frictionless experiences.

Matching Summary

The IT Lead is a key member of a patient experience team responsible for driving product insights and enabling successful delivery of digital products that improve patient and provider interactions.

Salary

Base: $94,000.00 - $151,800.00; Bonus/Equity: Not specified; Benefits: Retirement plans, paid time off, parental leave, and other employee benefits

Skills & Requirements

Must-have

  • Agile frameworks and HPT ways of working
  • Product backlog grooming and management
  • Patient-centered design and accessibility
  • Requirement elicitation and user story creation
  • Collaboration with cross-functional teams
  • Experience with healthcare digital solutions

Nice-to-have

  • Problem-solving mindset in ambiguous situations
  • Clear and concise communication skills
  • Partnership and conflict resolution skills
  • Highly organized and able to manage priorities
  • Familiarity with patient experience operations

Key Requirements

  • Bachelor’s degree in IT, Computer Science, Business or related field
  • 5+ years of experience in product or business analysis
  • Experience in healthcare, pharmaceuticals, or regulated environments preferred
  • Demonstrated ability to operate within a product model

Work Rights

Not specified

Tailored Resume

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