Job Summary

• You will lead high-performing teams delivering exceptional support across banking and insurance business lines while championing a strong customer experience.
• The role requires driving operational excellence by meeting SLAs, improving processes, and adopting new technologies to boost efficiency.
• Employees enjoy flexible work arrangements, comprehensive benefits including health and retirement plans, and opportunities for career growth within a global team.

Matching Summary

Salary

Base: $88,800.00 - $138,800.00 CAD; Bonus/Equity: Incentive programs tied to performance available; Benefits: Health, dental, pension, paid time off, and wellness benefits included

Skills & Requirements

Key Requirements

• 5+ years of customer service experience
• 2+ years in a leadership or management role
• Experience in a regulated financial services environment
• Proficiency in English and French (required if in Quebec)

Work Rights