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Castle Rock EXIM PTE. LTD. is seeking an E-Commerce Admin Executive / Operations Coordinator to support daily operations in their online retail business focused on alcoholic beverages. The role involves order processing, delivery coordination, customer service, and maintaining the company's online presence.
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Job Summary
The role is responsible for the smooth coordination of daily online orders, delivery dispatch planning, and customer communications.
Candidates will work closely with warehouse and delivery teams to ensure orders are processed accurately and delivered efficiently.
The position supports the company's online presence by assisting with promotional content posting and monitoring social media engagement.
Matching Summary
Match Score: 75
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Castle Rock EXIM PTE. LTD. is seeking an E-Commerce Admin Executive / Operations Coordinator to support daily operations in their online retail business focused on alcoholic beverages. The role involves order processing, delivery coordination, customer service, and maintaining the company's online presence.
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Skills & Requirements
Must-have
Process daily e-commerce orders
Coordinate warehouse picking and packing
Manage delivery zone assignments
Handle customer inquiries via chat and email
Prepare operational performance reports
Nice-to-have
Positive attitude and customer-focused mindset
Strong coordination and problem-solving abilities
Familiarity with Lazada and Shopee platforms
Experience with social media management
Ability to work in a fast-paced environment
Key Requirements
Minimum GCE 'O' Levels, NITEC, or Diploma
Prior experience in e-commerce operations or logistics preferred