Contact Centre Administrator

Sureserve Group

Uxbridge, United Kingdom
**
Customer service administration
Scheduling jobs with customers
Answering inbound customer calls
** Sureserve Group is seeking a Contact Centre Administrator for their Uxbridge location, focusing on providing exceptional customer service within the social housing sector. The ideal candidate should possess administrative experience, particularly in social housing or construction, and be proficient in MS Office with strong organizational skills. **

Job Summary

  • The purpose of the role is to act as the focal point of contact for our customers, providing a high level of customer service across multiple contracts and projects.
  • Answer inbound customer calls relating to repairs and servicing for all clients courteously and professionally.
  • We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include competitive salary, pension scheme, and generous annual leave.

Matching Summary

Match Score: 75

** Sureserve Group is seeking a Contact Centre Administrator for their Uxbridge location, focusing on providing exceptional customer service within the social housing sector. The ideal candidate should possess administrative experience, particularly in social housing or construction, and be proficient in MS Office with strong organizational skills. **

Skills & Requirements

Must-have

  • Customer service administration
  • Scheduling jobs with customers
  • Answering inbound customer calls
  • MS Office proficiency
  • Good written and verbal communication

Nice-to-have

  • Flexible attitude
  • Strong organisational skills
  • Co-working on various contracts

Key Requirements

  • Previous administrative experience
  • Experience in social housing/construction
  • Proficient in Outlook and Excel
  • Right to work in the UK
  • DBS checks

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter