Success Architect/readiness Architect

Salesforce

Multiple Locations
Agentforce and data cloud product knowledge
Customer success group collaboration
Product lifecycle understanding
Salesforce is transforming the way prospects, customers and Trailblazers interact with the company on the web by unifying the digital experience across corporate brand websites and the Trailblazer ecosystem on a shared digital platform

Job Summary

  • Salesforce is transforming the way prospects, customers and Trailblazers interact with the company on the web by unifying the digital experience across corporate brand websites and the Trailblazer ecosystem on a shared digital platform.
  • As a member of the Cloud Success Readiness team, you will be deeply invested in every aspect of the Agentforce and/or Data Cloud customer experience, working closely with Readiness Architects, Technology & Product (T&P) and our Customer Success Group (CSG) teams.
  • When you join Salesforce, you’ll be limitless in all areas of your life; our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.

Matching Summary

Salesforce is transforming the way prospects, customers and Trailblazers interact with the company on the web by unifying the digital experience across corporate brand websites and the Trailblazer ecosystem on a shared digital platform.

Skills & Requirements

Must-have

  • Agentforce and Data Cloud product knowledge
  • Customer Success Group collaboration
  • Product lifecycle understanding
  • Technical and functional requirements translation
  • SaaS industry experience

Nice-to-have

  • Beginner's mind approach
  • Bias for action
  • Trusted partner relationship building
  • Continuous learning mindset

Key Requirements

  • 8+ years experience in SaaS industry
  • Salesforce Developer Experience required
  • Experience with Agentforce and Data Cloud products
  • Experience interacting with technical and non-technical stakeholders

Work Rights

Not specified

Tailored Resume

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