Customer Care Operations Expert With French Language

MEDTRONIC

Heerlen, Netherlands
Base: 39,200.00 eur - 58,800.00 eur; bonus/equity:...
Hybrid
French native level required
Bachelor degree required
Sap and microsoft office proficiency
This role involves leading Offer-to-Cash activities to strengthen customer experience and drive process quality within the specialized services department

Job Summary

  • This role involves leading Offer-to-Cash activities to strengthen customer experience and drive process quality within the specialized services department.
  • Candidates must reside within an 80km radius of the Medtronic office in Heerlen, Netherlands, with a hybrid work model available after training.
  • Medtronic offers a competitive salary ranging from 39,200.00 EUR to 58,800.00 EUR along with flexible benefits and a short-term incentive plan.

Matching Summary

This role involves leading Offer-to-Cash activities to strengthen customer experience and drive process quality within the specialized services department.

Salary

Base: 39,200.00 EUR - 58,800.00 EUR; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Flexible Benefits Package included

Skills & Requirements

Must-have

  • French Native level required
  • Bachelor degree required
  • SAP and Microsoft Office proficiency
  • Offer-to-Cash process ownership
  • 80km radius of Heerlen office

Nice-to-have

  • Lean Sigma continuous improvement mindset
  • Project management methodologies experience
  • Agile or Scrum familiarity
  • Strong problem-solving abilities
  • Cross-functional collaboration skills

Key Requirements

  • Bachelor degree
  • Native French language proficiency
  • Experience in order operations or sales support
  • Work authorization for Netherlands (implied by location)

Work Rights

Must be eligible to work in Netherlands (relocation not provided)

Tailored Resume

Cover Letter