You will act as the first point of contact for customers, managing order processing, resolving escalated issues, and providing advanced product and service information
Job Summary
You will act as the first point of contact for customers, managing order processing, resolving escalated issues, and providing advanced product and service information.
You will collaborate with internal teams such as Sales, Finance, LSCM, IT, and Marketing to ensure customer satisfaction and operational excellence.
Build strong customer relationships and adopt customized strategies while collaborating with cross-functional teams to resolve issues and improve processes.
Matching Summary
You will act as the first point of contact for customers, managing order processing, resolving escalated issues, and providing advanced product and service information.