Sr Customer Service Specialist

Brenntag

Singapore, Singapore
Effective communication skills
Order processing and fulfillment
Customer complaint resolution
The Customer Care Specialist is responsible for managing orders until fulfillment and addressing customer inquiries promptly. The role requires collaboration with logistics to ensure seamless deliveries and high customer satisfaction. Continuous process improvement and adherence to safety measures are essential aspects of this position

Job Summary

  • The Customer Care Specialist is responsible for managing orders until fulfillment and addressing customer inquiries promptly. The role requires collaboration with logistics to ensure seamless deliveries and high customer satisfaction. Continuous process improvement and adherence to safety measures are essential aspects of this position.

Matching Summary

The Customer Care Specialist is responsible for managing orders until fulfillment and addressing customer inquiries promptly. The role requires collaboration with logistics to ensure seamless deliveries and high customer satisfaction. Continuous process improvement and adherence to safety measures are essential aspects of this position.

Skills & Requirements

Must-have

  • Effective communication skills
  • Order processing and fulfillment
  • Customer complaint resolution

Nice-to-have

  • Empathy and approachability
  • Calm under pressure
  • Team player

Key Requirements

  • Minimum GCE 'O' level or Diploma
  • At least 2 years experience in related industry
  • Proficiency in Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter