Base + bonus; pension plan included; comprehensive...
Onsite
2 to 5 years customer service experience
Post-secondary diploma in marketing or sales
Fluent written and oral communication skills
Air Liquide Canada is seeking a Customer Experience Representative in Anjou, QC, to provide exceptional service and support to customers in the welding and industrial gas industry. The role involves handling customer inquiries, managing orders, and supporting sales efforts, with a commitment to a diverse and inclusive workplace
Job Summary
The role serves as the first point of contact for customers in the welding and industrial gas industry, resolving inquiries and issues efficiently.
Employees will handle customer orders, perform contract reviews, and actively engage in upselling and cross-selling products to grow their portfolio.
The position offers competitive compensation including a base salary plus bonus, an attractive pension plan, and comprehensive benefits starting on day one.
Matching Summary
Match Score: 85
Air Liquide Canada is seeking a Customer Experience Representative in Anjou, QC, to provide exceptional service and support to customers in the welding and industrial gas industry. The role involves handling customer inquiries, managing orders, and supporting sales efforts, with a commitment to a diverse and inclusive workplace.
Salary
Base + Bonus; Pension Plan included; Comprehensive benefits available on 1st day
Skills & Requirements
Must-have
2 to 5 years customer service experience
Post-secondary diploma in Marketing or Sales
Fluent written and oral communication skills
Proficiency with CRM and ERP systems
Experience handling customer complaints
Nice-to-have
Strong administrative and time management skills
Proactive approach to generating sales leads
Ability to work in a fast-paced environment
Team collaboration and interpersonal skills
Key Requirements
2-5 years experience in similar position
Post-secondary diploma in Marketing, Sales or related field