16476 - Receptionist - Permanent - Gloucester

Ministry of Justice UK

Gloucester, UK
Base: £24,549; bonus/equity: not specified; benefi...
On-site
First point of contact for visitors
Professional greeting face to face
Handle telephone and email enquiries
This is an administrative role based within the Probation Service (PS) Directorate in HMPPS, supporting business specific and transactional office-based activities

Job Summary

  • This is an administrative role based within the Probation Service (PS) Directorate in HMPPS, supporting business specific and transactional office-based activities.
  • The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services.
  • The Ministry of Justice offers a range of benefits including annual leave, pension scheme, and training and development opportunities.

Matching Summary

This is an administrative role based within the Probation Service (PS) Directorate in HMPPS, supporting business specific and transactional office-based activities.

Salary

Base: £24,549; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • First point of contact for visitors
  • Professional greeting face to face
  • Handle telephone and email enquiries
  • Log visitor arrival and departure
  • Issue visitor passes and security fobs
  • Manage mail items and office stationery
  • Support meeting room bookings
  • Handle petty cash and travel warrants
  • Maintain building health and safety
  • Operate physical security of the building
  • Monitor CCTV
  • Assist evacuation measures
  • Process and update computer files
  • Produce documentation and correspondence
  • Access and input information into databases
  • Scan and archive sensitive data

Nice-to-have

  • Promote diversity and anti-discriminatory practice
  • Adhere to policies on sensitive information
  • Tact and diplomacy to diffuse situations
  • Observe and act on safeguarding/risk issues
  • Act as Fire Warden/First Aider
  • Support risk assessments
  • Escalate maintenance and repair issues
  • Support case administration

Key Requirements

  • CV detailing career history and qualifications
  • Lead behaviour: Communicating and Influencing
  • STAR method for interview answers

Work Rights

Not specified

Tailored Resume

Cover Letter