Job Summary

• Customer Service Representatives oversee order entry and fulfillment from customer contact through delivery, partnering with internal teams to ensure the right product arrives on time with accurate documentation.
• Serve as the primary point of contact between customers, sales, and cross‑functional partners, managing complex customer orders and resolving issues to keep orders moving.
• Numerous development opportunities are offered to build skills, and employees receive health benefits on their first day, four weeks of paid time off, and two weeks of well-being pay per year.

Matching Summary

Salary

Base: $66,186.00 to $82,722.00; Bonus/Equity: Eligible for annual bonus; Benefits: Health benefits, PTO, well-being pay, parental leave, retirement savings, tuition reimbursement

Skills & Requirements

Key Requirements

• High school diploma or equivalent
• Associate degree preferred
• Experience in customer service, supply chain, planning, invoicing
• Strong communication and relationship-building skills
• Comfort with technology and learning new systems
• Ability to manage competing priorities with urgency
• Flexibility for additional hours during peak demand

Work Rights