12 months customer service or scheduling experience
Proficiency in ms office word excel outlook
Ability to work rotating shifts 7:30am-4:30pm
Service Stream is seeking a Works Coordinator for their Utilities division in Mornington, TAS, and Melbourne, VIC. The role involves coordinating field staff productivity, managing workforce scheduling, and ensuring compliance with quality and safety standards
Job Summary
The role involves coordinating and driving field staff productivity to ensure all work orders are handled end-to-end within regulatory time frames.
Candidates must facilitate workforce scheduling, triage, planning, and allocation using Excel and other relevant systems while managing inbound and outbound customer calls.
Service Stream is an equal opportunity ASX-listed business committed to diversity and inclusion, actively promoting the employment of Aboriginal and Torres Strait Islanders, people with disabilities, and veterans.
Matching Summary
Match Score: 85
Service Stream is seeking a Works Coordinator for their Utilities division in Mornington, TAS, and Melbourne, VIC. The role involves coordinating field staff productivity, managing workforce scheduling, and ensuring compliance with quality and safety standards.
Skills & Requirements
Must-have
12 months Customer Service or Scheduling experience
Proficiency in MS Office Word Excel Outlook
Ability to work rotating shifts 7:30am-4:30pm
Strong organizational and administration skills
High level attention to detail
Nice-to-have
Basic technical knowledge of Electrical Metering
Experience with client systems and databases
Problem solving and compliance focus
Key Requirements
Minimum 12 months in Customer Service, Scheduling or Technical Support