Technical Support Team Lead

Jobgether

Portugal
On-site
Technical support operations
Ai automation
Complex data workflows
This role is designed for a technically skilled leader who thrives on building structured, high-performing support operations

Job Summary

  • This role is designed for a technically skilled leader who thrives on building structured, high-performing support operations.
  • You will manage a team of Analysts, transforming individual troubleshooting into scalable, reliable processes that leverage AI automation.
  • This position offers a remote-first environment and the opportunity to shape a modern, AI-powered support function that drives measurable efficiency and client satisfaction.

Matching Summary

This role is designed for a technically skilled leader who thrives on building structured, high-performing support operations.

Skills & Requirements

Must-have

  • Technical support operations
  • AI automation
  • Complex data workflows
  • Process optimization
  • Team management

Nice-to-have

  • Building structured operations
  • Transforming individual troubleshooting
  • Streamlining communication
  • Implementing best practices
  • Modern AI-powered support

Key Requirements

  • Technical leadership experience
  • Experience with AI automation
  • Experience with complex data workflows

Work Rights

Not specified

Tailored Resume

Cover Letter