End User Computing (euc) Engineer

Amex GBT

Poland, Poland
On-site
Windows and mac os support
Ticketing system management
Hardware and software issue resolution
Amex GBT is seeking an End User Computing (EUC) Engineer to provide technical support for their ticketing system platform, primarily focused on Windows and Mac OS environments. The position requires over five years of experience in desktop support, with a strong emphasis on problem resolution and customer service in a collaborative culture

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
  • In this role, you'll play a critical part in system imaging, issue resolution for hardware and software, and managing assets and vendors.
  • Flexible benefits are tailored to each country and start the day you do.

Matching Summary

Match Score: 85

Amex GBT is seeking an End User Computing (EUC) Engineer to provide technical support for their ticketing system platform, primarily focused on Windows and Mac OS environments. The position requires over five years of experience in desktop support, with a strong emphasis on problem resolution and customer service in a collaborative culture.

Skills & Requirements

Must-have

  • Windows and Mac OS support
  • Ticketing system management
  • Hardware and software issue resolution
  • IT hardware repair and OS management
  • Vendor coordination

Nice-to-have

  • Passion for the travel industry
  • Familiarity with travel reservation systems
  • Customer support process improvement

Key Requirements

  • 5+ years of experience in enterprise desktop support
  • AA degree in computer science or technical school preferred
  • Experience with Windows, Mac OS, Office Suites, Active Directory
  • Professional writing and documentation skills
  • Excellent verbal and written communication

Work Rights

Not specified

Tailored Resume

Cover Letter