Especialista De Negócios Em Ti - São Bernardo Do Campo/sp
plaud-ascenseur.fr
São Bernardo do Campo, SP, Brazil
Hybrid work regime 3x per week
Advanced english communication
Process mapping and documentation
The IT Business Specialist acts as a bridge between operational areas and technical teams to ensure business needs are translated into effective solutions
Job Summary
The IT Business Specialist acts as a bridge between operational areas and technical teams to ensure business needs are translated into effective solutions.
You will be responsible for process mapping, functional documentation, conducting UAT, managing support tickets, and coordinating critical incidents to maintain system stability.
Joining Otis means being part of a global leader in elevator and escalator manufacturing with a dynamic, collaborative environment focused on innovation and professional growth.
Matching Summary
The IT Business Specialist acts as a bridge between operational areas and technical teams to ensure business needs are translated into effective solutions.
Skills & Requirements
Must-have
Hybrid work regime 3x per week
Advanced English communication
Process mapping and documentation
User Acceptance Testing (UAT)
SQL basic to intermediate
Support functional SLA management
Agile methodologies experience
Nice-to-have
Consultative communication skills
Vision sistêmica and analytical thinking
Experience in industrial environments
Spanish language knowledge
Experience with global systems integrations
Incident critical management
Interpersonal relationship and influence
Key Requirements
Bachelor's degree completed
Advanced English proficiency
Previous experience as IT Business Analyst or Functional Analyst
Experience with functional documentation and process mapping
Experience in UAT creation and validation
Availability for hybrid work in São Bernardo do Campo