Customer Transformation – Analyst

pwc.is

Auckland, New Zealand
Flexible working environment
Service design
Cx
Business analysis
PwC is seeking a Customer Transformation Analyst in Auckland to work on enhancing customer experiences across various sectors. The role requires 1-2 years of relevant experience, emphasizing creativity, problem-solving, and collaboration

Job Summary

  • As an Analyst in our Customer Transformation team in Auckland, you’ll work on real problems that affect how people experience services and products - in banking, retail, government and beyond.
  • Using design, analysis and systems thinking you’ll to turn ambiguity into clarity, and ideas into action.
  • Join our diverse whānau of experts and be supported with coaching, flexibility, and a culture where you truly belong.

Matching Summary

Match Score: 85

PwC is seeking a Customer Transformation Analyst in Auckland to work on enhancing customer experiences across various sectors. The role requires 1-2 years of relevant experience, emphasizing creativity, problem-solving, and collaboration.

Skills & Requirements

Must-have

  • service design
  • CX
  • business analysis
  • transformation
  • systems thinking
  • human-centred lens

Nice-to-have

  • people-focused skills
  • coaching culture
  • design thinking
  • visual and creative capability

Key Requirements

  • 1-2 years’ experience
  • relevant qualification in design, psychology, business
  • Confidence working with clients
  • translating ambiguity into clear deliverables

Work Rights

Not specified

Tailored Resume

Cover Letter