Patient Access Rep I

Loyola Medicine

Chicago, US
Base: $16.50 - $24.44 ph; bonus/equity: not specif...
Accurate registration and data entry
Insurance eligibility verification
Patient financial responsibility collection
The Patient Access Representative I provides patient-focused customer service by completing accurate registration, verifying insurance, collecting financial responsibilities, and supporting a positive patient experience

Job Summary

  • The Patient Access Representative I provides patient-focused customer service by completing accurate registration, verifying insurance, collecting financial responsibilities, and supporting a positive patient experience.
  • This role ensures patients meet required financial and insurance guidelines while offering clear communication to patients, families, and physician offices.
  • We offer our Patient Access Rep I: Benefits from Day One, DailyPay!, Tuition Reimbursement, Career Development, Referral Rewards, Strong Team Culture, Career Growth Opportunities.

Matching Summary

The Patient Access Representative I provides patient-focused customer service by completing accurate registration, verifying insurance, collecting financial responsibilities, and supporting a positive patient experience.

Salary

Base: $16.50 - $24.44 per hour; Bonus/Equity: Not specified; Benefits: Benefits from Day One

Skills & Requirements

Must-have

  • Accurate registration and data entry
  • Insurance eligibility verification
  • Patient financial responsibility collection
  • HIPAA and confidentiality adherence
  • Evening shift availability
  • Weekend and holiday coverage

Nice-to-have

  • Patient-focused customer service
  • Positive patient experience
  • Professionalism in challenging situations
  • Team culture and collaboration

Key Requirements

  • High School Diploma or Equivalent
  • Minimum 1 year customer service experience
  • Patient Access or healthcare experience preferred
  • Strong communication skills
  • Strong customer service skills
  • Strong data-entry accuracy skills
  • Ability to multitask
  • Ability to use multiple computer systems

Work Rights

Not specified

Tailored Resume

Cover Letter