Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces diversity and flexibility
Job Summary
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces diversity and flexibility.
The Senior Service Manager role involves managing delivery of services to a leading Service Provider, prioritizing customer success and coordinating cross-functional teams.
HPE offers comprehensive health and wellbeing benefits, personal and professional development programs, and an unconditionally inclusive work environment.
Matching Summary
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work with a culture that embraces diversity and flexibility.
Skills & Requirements
Must-have
Service management for networking
Customer relationship management
Cross-functional team leadership
IP networking technical knowledge
ITIL process understanding
Data analysis skills
Hybrid work environment
Nice-to-have
Passion for automation
Strong communication skills
Account planning and forecasting
Risk management expertise
Presentation and interpersonal skills
Growth mindset
Empathy
Key Requirements
Bachelor’s degree or equivalent
7+ years industry experience
3+ years managing customer service personnel
Experience with large, complex Cloud and IP-based networks