Account Manager

Squiz

Sydney, Australia
Competitive base salary; performance-based incenti...
On-site
3+ years account management experience
Saas or technology sector background
Proven track record driving retention revenue
This role focuses on owning retention, expansion, and strategic growth across an assigned portfolio of existing customers

Job Summary

  • This role focuses on owning retention, expansion, and strategic growth across an assigned portfolio of existing customers.
  • The successful candidate will act as a trusted advisor to Marketing, IT, and Executive stakeholders to drive product adoption and ROI.
  • Employees receive competitive base salary, performance incentives, comprehensive training, and access to professional development budgets.

Matching Summary

This role focuses on owning retention, expansion, and strategic growth across an assigned portfolio of existing customers.

Salary

Competitive base salary; Performance-based incentives; Comprehensive onboarding and professional development budget

Skills & Requirements

Must-have

  • 3+ years account management experience
  • SaaS or technology sector background
  • Proven track record driving retention revenue
  • Strong relationship building with stakeholders
  • Contract negotiation and pricing acumen
  • CRM proficiency HubSpot or Salesforce

Nice-to-have

  • Experience with DXP or CMS products
  • Background in government or higher education sectors
  • Understanding of content management technologies
  • Experience managing enterprise accounts
  • Consultative approach to customer success

Key Requirements

  • 3+ years in account management or customer success
  • Commercial acumen for contract negotiations
  • Self-directed and highly organized work style

Work Rights

Not specified

Tailored Resume

Cover Letter