Front Office Manager

Four Seasons Hotels Ltd

San Francisco, CA, United States
Base: $98k to $105k; bonus/equity: not specified; ...
Front office staff management
Guest service excellence
Operational flow coordination
Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture

Job Summary

  • Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.
  • The Front Office Manager directs staff across multiple departments to ensure operational flow, guest satisfaction, and adherence to financial procedures.
  • The position offers a salary range of $98K to $105K, market-leading benefits, complimentary accommodation and meals, and opportunities for professional development.

Matching Summary

Four Seasons is committed to creating exceptional guest experiences through a world-class employee experience and company culture.

Salary

Base: $98K to $105K; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), complimentary accommodation and meals

Skills & Requirements

Must-have

  • Front Office staff management
  • Guest service excellence
  • Operational flow coordination
  • Complaint resolution
  • Scheduling and labor efficiency
  • Financial and credit procedure compliance

Nice-to-have

  • Emotional intelligence
  • Interpersonal skills
  • Multi-lingual abilities
  • Project management
  • Luxury hospitality experience

Key Requirements

  • College education in Hospitality Business Management or equivalent
  • Two to four years related experience
  • Experience with Opera reservation system preferred
  • Verbal and written English proficiency
  • US work authorization required

Work Rights

US work authorization required

Sponsorship: available

Tailored Resume

Cover Letter