Director, Apac, Middle East & Africa Exchange Management

London Stock Exchange Group

Singapore
Exchange data quality and resilience
Customer escalation management
Risk and governance implementation
Lead the Exchange Management function across APAC, Middle East & Africa, managing regional Exchange Managers to deliver resilient, high-quality real-time and reference data from regional venues

Job Summary

  • Lead the Exchange Management function across APAC, Middle East & Africa, managing regional Exchange Managers to deliver resilient, high-quality real-time and reference data from regional venues.
  • Partner with Product, Data Strategy, Engineering, SAM and CSM to support growth and retention, advocating the voice of the customer to protect revenue and enable new business.
  • Join a dynamic organization of 25,000 people across 65 countries that values innovation, quality, and continuous improvement, offering tailored benefits and support.

Matching Summary

Lead the Exchange Management function across APAC, Middle East & Africa, managing regional Exchange Managers to deliver resilient, high-quality real-time and reference data from regional venues.

Skills & Requirements

Must-have

  • Exchange data quality and resilience
  • Customer escalation management
  • Risk and governance implementation
  • Vendor management dashboard
  • Real-time and reference data delivery

Nice-to-have

  • Drive continuous improvement
  • Foster accountability and innovation
  • Sustainability commitment
  • Collaborative and creative culture

Key Requirements

  • 7+ years leadership experience
  • Exchange traded data knowledge
  • Executive-level communication skills
  • Customer escalation management experience
  • Familiarity with LSEG risk & governance

Work Rights

Not specified

Tailored Resume

Cover Letter