Cst Associate-paytm Money

internvibes.live

Mumbai, India
On-site
2-4 years customer support experience
Excellent communication skills
Knowledge of mutual funds and equity trading
The role involves providing top-tier service to users by resolving issues related to mutual funds, equity trading, and account setup

Job Summary

  • The role involves providing top-tier service to users by resolving issues related to mutual funds, equity trading, and account setup.
  • Employees must troubleshoot user issues regarding transactions and KYC processes while maintaining high customer satisfaction levels.
  • The position requires collaborating with internal teams to escalate complex bugs and analyzing data to improve customer experience.

Matching Summary

The role involves providing top-tier service to users by resolving issues related to mutual funds, equity trading, and account setup.

Skills & Requirements

Must-have

  • 2-4 years customer support experience
  • Excellent communication skills
  • Knowledge of mutual funds and equity trading

Nice-to-have

  • Customer-first mindset
  • Ability to work with technical teams
  • Experience in financial services or fintech

Key Requirements

  • Bachelor's degree in any discipline
  • 2-4 years of experience in customer support
  • Preferably in financial services or fintech

Work Rights

Not specified

Tailored Resume

Cover Letter