Quotation And Order Management

Metso

Columbia, SC, US
On-site
Customer service activities
Quoting and order entry
First-line technical support
You will be responsible for all aspects of customer service to both external and internal clientele, including answering inbound calls and emails, quoting, order entry, order management, and first-line technical and customer support

Job Summary

  • You will be responsible for all aspects of customer service to both external and internal clientele, including answering inbound calls and emails, quoting, order entry, order management, and first-line technical and customer support.
  • You will join a team of quotation management experts dedicated to providing unique and alternate solutions for customers while collaborating with Sourcing & Technical Parts Support.
  • Benefit from wellbeing and safety initiatives, annual bonuses, hybrid working possibilities, extensive learning opportunities, and worldwide support within a thriving culture.

Matching Summary

You will be responsible for all aspects of customer service to both external and internal clientele, including answering inbound calls and emails, quoting, order entry, order management, and first-line technical and customer support.

Skills & Requirements

Must-have

  • Customer service activities
  • Quoting and order entry
  • First-line technical support
  • SAP
  • Microsoft Office Suite

Nice-to-have

  • Inclusive culture
  • Personal growth journey
  • Collaborating with Sourcing
  • Effective communication
  • Bilingual preferred

Key Requirements

  • Associate's degree in technical field or business
  • 5 years of experience in customer service or related experience
  • Ability to understand equipment manuals, schematics, parts lists, & blueprints
  • Demonstrated computer skills in SAP, email, and the Internet

Work Rights

Not specified

Tailored Resume

Cover Letter