Sales Support Representative

Ferguson PLC

Richmond, VA, United States
Base: $18.71 - $29.92 hourly; bonus/equity: bonus ...
Customer service and sales support
Use of customer relationship management system
Coordinate product deliveries
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The role involves working closely with sales associates to support customer needs and ensure personalized service.
  • Ferguson offers competitive benefits including health, dental, vision, paid time off, life insurance, 401(k) match, mental health coverage, and inclusive family benefits.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $18.71 - $29.92 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match and more

Skills & Requirements

Must-have

  • Customer service and sales support
  • Use of customer relationship management system
  • Coordinate product deliveries
  • Timely quotations and accurate sales orders
  • Respond quickly to customer needs

Nice-to-have

  • Experience in plumbing or HVAC trades
  • Ability to upsell products
  • Highly motivated and customer service oriented
  • Ability to build relationships
  • General digital literacy including Microsoft Office

Key Requirements

  • 1-3 years sales or customer service experience preferred
  • Ability to make timely decisions in fast-paced environment
  • Experience in trades is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter