Customer Sucess Manager (fluent French)

S&P Global Energy

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Fluent french and english communication
Customer engagement and relationship building
Product adoption and satisfaction
** S&P Global Energy is seeking a Customer Success Manager fluent in French to join their EMEA Customer Excellence team. The role involves proactively engaging with customers to ensure they receive maximum value from the company's solutions, requiring strong communication skills and a background in customer engagement. **

Job Summary

  • Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions.
  • Develop and maintain strong relationships with key stakeholders within customer organizations to drive product adoption and satisfaction.
  • Our benefits include health & wellness, flexible downtime, continuous learning, investment in your future, and family-friendly perks.

Matching Summary

Match Score: 75

** S&P Global Energy is seeking a Customer Success Manager fluent in French to join their EMEA Customer Excellence team. The role involves proactively engaging with customers to ensure they receive maximum value from the company's solutions, requiring strong communication skills and a background in customer engagement. **

Skills & Requirements

Must-have

  • Fluent French and English communication
  • Customer engagement and relationship building
  • Product adoption and satisfaction
  • Customer health monitoring
  • Salesforce and Gainsight proficiency

Nice-to-have

  • Trusted advisor and insights provider
  • Voice of the customer advocate
  • Cross-functional collaboration
  • Industry/market trend awareness

Key Requirements

  • 3 years relevant experience or 5 years industry experience
  • First class presentation and software demo skills
  • Ability to manage multiple accounts
  • Ability to travel to meet clients

Work Rights

Not specified

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