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S&P Global Energy is seeking a Customer Success Manager fluent in French to join their EMEA Customer Excellence team. The role involves proactively engaging with customers to ensure they receive maximum value from the company's solutions, requiring strong communication skills and a background in customer engagement.
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Job Summary
Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions.
Develop and maintain strong relationships with key stakeholders within customer organizations to drive product adoption and satisfaction.
Our benefits include health & wellness, flexible downtime, continuous learning, investment in your future, and family-friendly perks.
Matching Summary
Match Score: 75
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S&P Global Energy is seeking a Customer Success Manager fluent in French to join their EMEA Customer Excellence team. The role involves proactively engaging with customers to ensure they receive maximum value from the company's solutions, requiring strong communication skills and a background in customer engagement.
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Skills & Requirements
Must-have
Fluent French and English communication
Customer engagement and relationship building
Product adoption and satisfaction
Customer health monitoring
Salesforce and Gainsight proficiency
Nice-to-have
Trusted advisor and insights provider
Voice of the customer advocate
Cross-functional collaboration
Industry/market trend awareness
Key Requirements
3 years relevant experience or 5 years industry experience