Sales Support Representative - Builder

Ferguson PLC

Multiple Locations, US
Base: $18.71 - $31.41 hourly; bonus/equity: bonus ...
Customer service through quotes and order entry
Coordinate deliveries and jobsite logistics
Manage high-volume phone and email interactions
Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable

Job Summary

  • Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.
  • The role involves partnering with sales associates to deliver accurate customer service and coordinating logistics to ensure seamless customer experiences.
  • Ferguson offers a holistic benefits plan supporting mental, physical, and financial well-being, including health coverage, paid parental leave, and associate discounts.

Matching Summary

Ferguson is a Fortune 500 company committed to making customers’ complex projects simple, successful, and sustainable.

Salary

Base: $18.71 - $31.41 hourly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match

Skills & Requirements

Must-have

  • Customer service through quotes and order entry
  • Coordinate deliveries and jobsite logistics
  • Manage high-volume phone and email interactions
  • Maintain accurate customer records in CRM systems
  • Partner closely with sales associates

Nice-to-have

  • Project management experience
  • Experience in residential building or trades
  • Proficiency with Salesforce and DispatchTrack
  • Strong relationship-building skills
  • Ability to learn new products and systems quickly

Key Requirements

  • Bachelor’s degree preferred or equivalent experience
  • 3-5 years sales or customer service experience preferred
  • Experience in construction or related trades is a plus
  • Strong written and verbal communication skills
  • Proven time management and problem-solving abilities

Work Rights

Not specified

Tailored Resume

Cover Letter